Napa toy stores in flux
A Child’s Delight to close; new owner for Learning Faire
By JENNIFER HUFFMAN
Register Business Writer
November 9th, 2009
November 4th, 2009
October 29th, 2009
October 28th, 2009
October 27th, 2009
As the busiest shopping season of the year begins, A Child’s Delight, one of two independent toy stores in Napa, is about to close.
The second, Learning Faire, is going through a transition of its own. The store will soon have a new owner.
A Child’s Delight, which opened a little more than two years ago in Bel Aire Plaza, will close on Nov. 15, said owner Jonathan Meyer.
“It’s been a very hard decision for us to make,” said Meyer, who owns a second Child’s Delight in Marin County.
“We love Napa and the people that have come to our store, but there haven’t been enough of them,” he said.
Meyer will open a new store in San Rafael and needs the inventory and store fixtures from Napa. There will be no closing sale, he said.
It’s unusual for a toy store to close right before the holiday season, admitted Meyer. “But we had to make a strategic decision.”
When the specialty toy store opened in July 2006, business was strong, said Meyer. But when Ralphs Grocery store and Longs Drugs store closed and Whole Foods began construction, “It wasn’t good for us. Sales went down precipitously,” he said.
Meyer said the layout of Bel Aire Plaza doesn’t encourage cross shopping.
“There’s no pedestrian causeway that connects the whole circle of stores,” he said. The mall itself seems sleepy sometimes, he said.
“I’m used to seeing a little more bustle and atmosphere in a property like this.”
Looking back, Meyer said he isn’t sure if Napa County has enough people to support two specialty toy stores, two Wal-Marts and two Targets.
“I’m not sure. It does seem like maybe it was too much of a hurdle” to establish a new store in Napa.
“Sometimes, despite our best efforts to find the perfect fit, we don’t succeed,” said Craig Semmelmeyer, Bel Aire Plaza property manager.
A Child’s Delight “just hasn’t worked out,” he said, and “it’s in their best interest to focus on stores that will be profitable for them, and in our interest to bring in retail that folks in Napa will respond to.”
Semmelmeyer will likely divide the toy store into two spaces. The going rate for retail space at a mall is between $4 and $5 a square foot or a percentage of revenue, he said.
“But our criteria isn’t who is going to pay the most rent. We are more interested in long-term success. I’d rather work with someone with a great business plan even if I have to take less rent to begin with,” said Semmelmeyer.
“We’re not doing Quiznos, Payless and Radio Shack,” he said. “It’s not that the marketplace doesn’t need them, but we are striving to make this the favorite shopping center for all of Napa.”
Faire weather
Toy shoppers aren’t completely out of luck. The Learning Faire is celebrating its 30th year in business. At the same time, original owners Lana Stanley and Sandy Jones are selling the store.
“After 30 years we decided its time to retire,” said Jones. “We know we can’t do this forever.”
While they declined to name the new owner, Jones said the buyer owns two other toy stores in the North Bay.
“He’s young, he knows the toy business, he’s very enthusiastic and energetic,” she said, adding, “He’s very knowledgeable and has a lot of good ideas.”
Come to think about it, “He’s about the same age we where when we started the Learning Faire.”
“We’re very excited and pleased to turn it over to someone like this,” she said.
The new owner is expected to take over Nov. 1.
At the same time, the sale is bittersweet.
“It’s like sending a child off,” said Jones. “It’s hard to let go.”
“We’ve been partners for 30 years — plus we’ve had some of our employees for years. We’re like a little family.”
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cathyodom wrote on Oct 28, 2008 6:54 AM:
mominapa wrote on Oct 28, 2008 9:24 AM:
MarshaMarsha wrote on Oct 28, 2008 10:39 AM:
Upon entering the store I was not greeted by the staff, even though I was the only customer. Instead, they immediately posted at strategic locations and gave me the hawk-eye as if I had intentions of shoplifting.
No "Hello", no "Can I help you?", just a cold suspicious glare from two employees posted at opposite areas. My shopping experience was more friendly elsewhere, which is where I spent my money. "
jmo wrote on Oct 28, 2008 11:18 AM:
What's up with the old Lamplighter? I see that it was vacant for over a year before you decided to spruce it up. Who's your ideal tenant for that space?
What's up with the other long time vacant space at the north end? Will Copperfields, Java Juice and soap stores be next to announce their closures? I patronize Copperfields and sure hope they succeed. "
AO1982 wrote on Oct 28, 2008 11:30 AM:
localmama wrote on Oct 28, 2008 12:23 PM:
elb wrote on Oct 28, 2008 3:34 PM:
The young staff would eat behind the counter, talking loudly about boyfriend/girlfriend/he said-she said stuff. No one ever asked if I needed any help or suggestions. And btw, with the volume that store did, I can't see why there was ever two people on staff at any given time, except to maybe cover lunches. Clearly that store couldn't support that kind of payroll.
Layout: The register in the back was a poor idea. The staff parked their bums behind the counter on stools while eating and gossiping. They couldn't ever see the front door. Of course they were getting ripped off.
Whoever owned that store needed to do more than own it to make it a success, they needed to work it!
Listen up folks, in Napa the motto is not; "Build it and they will come!" The motto is blood, sweat and tears. Owners need to be willing to work to build and keep a client base. Even then it's a tough call when construction redirects your foot traffic for an entire year or more...
But one thing is for sure, hire yourself some slobs who don't care about the success of your store, who sit on their bums and eat all day and gossip so loudly that the customers can't event think about what they're shopping for and you'll be closing your doors in no time.
Sorry Child's Delight, but this wasn't just Bel Aire Plaza's fault, or even Napa's fault. You just didn't work your gig right. "
IsaLona wrote on Oct 28, 2008 3:37 PM:
LocalNapa wrote on Oct 28, 2008 4:33 PM:
mafi wrote on Oct 28, 2008 4:59 PM:
The service was poor- a clerk always complaining how she didn't have a dime or worried about where she would live. Some friendly music would of been nice to drown out the complaining..the store was very 'cold'.. learning faire we enjoy your store but sometimes the prices are way off the mark- I know that can be the price of a boutique store, but if you can buy a game at Target at half the price...
hopefully the new owner will be a breath of fresh air;-) "
Wine Girl wrote on Oct 28, 2008 5:31 PM:
tgrl707 wrote on Oct 28, 2008 7:12 PM:
jmo wrote on Oct 28, 2008 8:51 PM:
noblindershere wrote on Oct 28, 2008 9:03 PM:
Lana and Sandy did such a great job over the years...happy retirement. I hope to continue to support the store. The main reason I shop there is for all the wonderful learing workbook items for kids, I hope they keep all that stuff. "
Equal4All wrote on Oct 29, 2008 11:55 AM:
finewine707 wrote on Oct 29, 2008 12:57 PM:
Napanative707 wrote on Oct 29, 2008 6:02 PM:
I think everyone that is posting bad comments are probably the same people that eat half their food at a restaurant then return it for some stupid reason. Some people are never satisfied and look for things to complaine about. They obviousley have nothing better to do with their time and are bitter about something. If the service was so bad then complain. There is always a manager or owner that would be willing to, and appreciate, the feed back. It's the squeeky wheel that gets grease.
I'm sad to see it go. "
LUVoldNapa wrote on Oct 30, 2008 5:34 PM:
I myself am scared to see what kind of tourist attraction they`ll put in next, and will very much miss a child`s delight. "
IMtheONE wrote on Oct 31, 2008 12:07 PM:
If they didnt have a certin toy at the time, it would be there in a week for me to pick up. I never once saw anyone on a cell phone or eating, the store was always very clean and in order.
I work with kids and i would always talk about "the toy store A Childs Delight" & they would all say they loved it. Both me and the kids i work with will be sad to see it go.
Over all i think their customer service skills were wonderful. "
Napatoystore wrote on Oct 31, 2008 1:42 PM: