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Trolley expands, for a price
North Napa loop designed to entice tourists to take
a ride downtown
Wednesday, September 03, 2008
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The Napa Downtown Trolley is stepping out, with evening runs to north Napa hotels and the lively shopping and dining scene at Bel Aire Plaza.

At the same time, after six years of offering free rides, the trolley will today start charging fares to anyone who boards outside downtown.
The Napa Downtown Association, which has subsidized trolley operations since 2004, requested these changes last year to make the trolley more attractive to tourists and less of a financial obligation.

Extending service up California Boulevard to the Marriott Napa Valley on Solano Avenue will encourage tourists to come downtown to shop and dine, said Craig Smith, the association’s executive director.
Downtown merchants want the trolley to serve more of the ridership for which it was created: Napa Valley visitors. The association subsidizes trolley operations to the tune of nearly $50,000 annually.

Trolley service to north Napa started without fanfare on Aug. 3. The operator, the Napa County Transportation and Planning Agency, began running ads last week to promote the service.
Marriott general manager Michael George predicted that the trolley would be popular with his guests. “I think they’ll love it,” he said.

Rather than have to get into their cars, guests will be able to have a chauffeured trip to and from downtown without having to worry about parking, getting lost or driving after sharing a bottle of wine, he said.

Service to north Napa runs five nights a week starting after 6 p.m. On Fridays and Saturdays, the trolley will run an extra hour, until 10:30 p.m. There is no service Monday and Tuesday evenings.

Merchants will be giving tokens to the Marriott and the Hilton Garden Inn so that hotel guests, their most desired audience, can ride for free.

Anyone else who boards outside downtown and the Oxbow District will have to pay standard VINE bus fares: $1.25 per adult, $1 for youths and 60 cents for seniors and those with disabilities.

Some 55,000 people ride the trolley annually, which is more than three of the VINE’s seven local routes, NCTPA reported last year.

It’s unknown how charging fares will affect local ridership, said Deborah Brunner, the NCTPA’s senior transportation planner. Unable to ride the trolley for free, some locals may opt for VINE buses, she said.

Trolleys will now run every 45 minutes during the day on a route that covers the Oxbow District, downtown and Napa Premium Outlets, with a swing through Old Town. The old frequency was every 30 minutes.

The new evening trolley will run every 30 minutes, with no service to Old Town.

Some residents, including employees, will choose the trolley to get from central Napa to Bel Aire Plaza in the evening, Brunner said. The trolley runs later than VINE buses.

The annual cost of running the trolley, which is part of the VINE system, is approaching $300,000. NCTPA expects fares to provide 16 percent of operating costs.

The remaining 84 percent of VINE and trolley expenses comes from the quarter-cent statewide sales tax set aside for transit.

For more information, go to www.NapaValleyVINE.net/Trolley.
41 comment(s)

skippert wrote on Sep 3, 2008 6:54 AM:

" Now you want to charge. What? Why not let the locals ride free, and tourist will pay a fee included in there hotel charge weather they want to ride or not. "

Rich wrote on Sep 3, 2008 8:08 AM:

" How about listing the trolleys on Craig's List and be done with that money eating joke. "

Dwayne wrote on Sep 3, 2008 8:18 AM:

" Even Honolulu treats their local citizens better than this... Locals in Hawaii get lots of breaks, including good restaurants with reasonable (not tourist trap) prices...

It takes more than surf to create a successful tourist industry... Cater to the locals, and the locals will be glad to see the tourists come... Cater to the tourists, and the locals resent them...

Napa planners: The rewards are huge for giving more than you get... Too bad you don't understand that philosophy...
Your focus is in the wrong place.... "

ruiz94558 wrote on Sep 3, 2008 8:23 AM:

" wow!!! what is this town coming to?? i can't even believe what i'm reading!!! some one said 'it's all about the tourists'......... what about the resisdents???? this is so ridiculous it makes me sick!! i totally agree with you skippert! "

napachica wrote on Sep 3, 2008 8:25 AM:

" This is ridiculous! Its obvious that Napa just wants to cater to the tourists! Its insane to let the tourist ride for free while they are the ones who can afford it the most. Don't get me wrong $1.25 is nothing compared to gas prices, etc... but I disagree that we are trying to be so convenient to the tourists. "

musikluvr wrote on Sep 3, 2008 8:27 AM:

" The waste of our tax dollars on this trolley is only overshadowed by the incompetence of the people who run it.

This community has clearly stated that the waste of $200,000 per year to run this trolley is intolerable - but it goes on.

The trolley is run by the NCTPA ,a ghost layer of government unapproachable by the voters and totally removed from oversight by the community.

This is the same group that several months ago tried to sell us a 1/2 cent sales tax increase on the pretext that it would fix roads - then lost their nerve because they had to admit that the issue was really politics instead of roads. "

eas001 wrote on Sep 3, 2008 8:46 AM:

" This is great! So often we have wanted to get downtown (AND BACK!) without walking a great distance. A couple of dollars is cheaper than an DUI! "

marine1/1 wrote on Sep 3, 2008 8:55 AM:

" Another waste of moey.Then trolley has been a failure sin ce it started. N ow they want to spend more money on fuel. We should cut our losses on the trolley program and put the money into something that will turn a profit and not be a financial burden.I look at these trollies whenever I see them and there are on ly one or two people on them at best.Alot of times they are empty.Sell the trollies!!! "

napachica wrote on Sep 3, 2008 9:03 AM:

" Dwayne, I couldn't agree with you more. Cater to the locals, and the locals will be glad to see the tourists come... Cater to the tourists, and the locals resent them... "

NapaNana wrote on Sep 3, 2008 9:24 AM:

" What a JOKE! The Trolly will go north a bit......that will just about cover transportation for the homeless people on that side of town. Have I been the only one to notice that it is NOT the TOURISTS that use the Trolly?......but the KIDS......and the HOMELESS? Thank goodness for the Trolley!! The rainy season is coming again soon and we wouldn't want these already underpriveledged people to suffer in the rain and cold.
I have yet to see ANY tourists on the money gobbling trolleys........Who's idea was it anyway (ie.downtown oxbow idiots) to dump our tax $$ into this great white elephant of a joke? Let them foot the bill....and to start charging for "out ot downtown" riders...should have thought of that a long time ago.
Sell the stupid things......burn them.....whatever. They are just a Money pit....some big shots dream.....or more like a nightmare. "

darkstar wrote on Sep 3, 2008 9:47 AM:

" I truly doubt that the Trolley has had an annual ridership of 55,000. The 403 Trolley passes in front of my place several times a day on the way to the River Terrace and there is never, and I mean never, anyone riding. Assuming that 55,000 riders is a truthful number a little simple math would tell us that if the trolley ran every day of the year there would be an average ridership of 150 people a day at a cost per rider of $5.45.
I don't believe for a minute that there are 55,000 riders annually and that the cost per rider is much higher. If the Downtown Merchants want to subsidise the cost of getting tourists from the hotels to downtown let them offer free cab rides. It would be much more environmentally friendly than having the trolleys constantly circling town and burning fuel. Cheaper, too. Sell the trollies!!! Fix the streets. Let the Downtown Trollies go the way of the Clocktower and Fountian. "

angrytoo wrote on Sep 3, 2008 9:53 AM:

" Do you think Mr. Rogers had to pay to ride the trolley? "

napadad wrote on Sep 3, 2008 10:13 AM:

" So I come to Napa, I decide to go to the outlets or library or some other not downtown location, and its free one way and costs me to come back? WHat a load of hooey. I love the trolley, my kids love the trolley and seeing that it does a small loop of the center of Napa its a joke to charge money but who knows maybe in five years teh tourists will pay 10 bucks each way like the cablecars in sf (which cost the locals standard muni fares) "

mominapa wrote on Sep 3, 2008 10:21 AM:

" I live in Old Town and I see the trolley every day. It is always empty. I have never actually seen it stop to pick anyone up so I would argue that the revenue stated in the article is anywhere close to what is actually made. Maybe this expansion to the hotels will pick up some wine tasters who don't want to drive, but I doubt that it will a have much effect. Since it's inception all it has ever been is a gas eater. "

mominapa wrote on Sep 3, 2008 10:25 AM:

" Darkstar said it best. Thank you. The City Lies. "

db76 wrote on Sep 3, 2008 12:10 PM:

" Tourists who come to Napa have cars. They're not gonna wait 1/2 hr for a trolley. What a joke and a waste of money. "

musikluvr wrote on Sep 3, 2008 12:15 PM:

" Not a positive comment for the trolley out of 15 posts, just like the last time the trolley was scrutinized in the Register - but our incompetent tax wasting transportation bureaucrats keep running the trolley - empty. Funny, no one rides it empty so now they want to charge for rides. And these people have an ever increasing stream of tax dollars with no way for the people to cut it off. "

wined0wnnapa wrote on Sep 3, 2008 12:39 PM:

" musikluvr - I ride the trolley every day to work and back so I beg to differ. I think it is a great addition and a well utilized addition to our downtown. I have seen many others riding it. I dont know why you would want to cut off a trolley, its basically a big bus and probably wouldnt be able to stop in time so if you cut it off you might get rear-ended "

if you can't beat 'em... wrote on Sep 3, 2008 1:18 PM:

" Fantastic idea--people (locals included) will love it. It's a great alternative to taxis (which take a lot longer to arrive than 30-45 minutes), and the small cost will discourage aimless ridership. "

royrodgers wrote on Sep 3, 2008 1:33 PM:

" angrytoo wrote on Sep 3, 2008 9:53 AM:

" Do you think Mr. Rogers had to pay to ride the trolley? "

Only if they allow concealed arms, then I'm locked and loaded on board! Speaking of loaded they should make a stop at the Ren Hen as there are way too many diners driving outta there totally wasted. "

ds_granny911 wrote on Sep 3, 2008 3:18 PM:

" What a joke!! Why start charging now??? Should have started charging from the beginning when they were first put on the road. Being a former Vine Driver, this trolley is a waste of taxpayers money & the driver's time. Most of the Vine drivers hated driving those stupid trolleys because they were always empty. It was a boring trip round and round and round with little passengers. The only time anybody rode was when school was out, or Fri. night chefs market and it is mostly locals kids & adults or the homeless sleeping on them. Hardly any tourists ever ride this. That's a lie!! I say sell the damn things and put the money towards something else for the KIDS & SENIORS in this town!!!!!!! for a change. "

elb wrote on Sep 3, 2008 4:13 PM:

" What's even more ridiculous is that the stupid trolley now does a turn around in our neighborhood and has made what was once a quiet residential street into a thoroughfare.

The trolley isn't a car, ya know! It's obnoxious and since our children are now going to have to worry about the stupid trolley passing through every forty-five minutes to an hour... I think WE should get some of that cash you're now sporting on our account!

I hate the trolley! It's always empty when I see it, so how they've managed to cart about 55,000 people in a year is beyond me! "

napan007 wrote on Sep 3, 2008 4:39 PM:

" I like the trolley and wish I lived closer to it to take advantage! It's a good idea to expand as we need more tourists to go downtown but we certainly don't want folks who tasted all day to continue to drive! Go trolley. "

NAPA66 wrote on Sep 3, 2008 5:11 PM:

" Show it the yellow brick road, cause the road isn't paved with gold (tourist gold) or maybe the city could go searching for the hen that laid the golden egg? It's not fair to charge locals and give the tourist free rides. Maybe if they operated from the winery tasting rooms we would all be a little safer "

sotto voce wrote on Sep 3, 2008 5:40 PM:

" Consider for a moment: If it is FREE and there are no takers, will there be a rush if you charge???

Who is minding the store here?

!!DUH!! "

Dwayne wrote on Sep 3, 2008 6:15 PM:

" And people wonder why "downtown Napa" is considered such a joke...

It's about the people who do the trolley planning, and the clock planning, one way streets, and allow merchants to just leave town and board up their stores....

The downtown failure is the result of a mentality that has the wrong focus... "

WorksInNapa wrote on Sep 3, 2008 8:36 PM:

" I have no problems with the trolley as long as they don't use tax payer's monies. Oh - they figure on an 80 percent handout from the taxpayers! Wow. How can I get in on this scam? "

musikluvr wrote on Sep 3, 2008 9:17 PM:

" I read these post as virtually no one in Napa likes nor rides the trolley. It runs around wasting diesel, ruining our roads, causing traffic jams, wasting tax money and polluting the air. It has been running at a loss of $200K for 5 years which is $1Million lost tax dollars. So the question is how can we get rid of it?
The answer is that we can't. It is run by this group called NCTPA which is a group of bureaucrats who have a 1/4 cen sales tax ($3 Million a year) that we can't touch because it is mandated by the state. It is run by some guy who lives in Santa Rosa and commutes every day to Napa. He could obviously care less about Napa. Oh, and there are some local elected people who sit on the NCTPA board of directors but its only 2 of each city council and 2 supes at a any one time and probably no the person from your district. All this adds up to a group of people who care less, who you cannot contact and if you did contact them they would tell you that you're not in their city or district. It is the worst kind of non representative and non responsive government layer. They give us the trolley and they aim to keep wasting our tax dollars no matter how much we dislike it - because we can't do anything about it. "

ruiz94558 wrote on Sep 3, 2008 9:48 PM:

" exactly! Napa is catering to the tourist, upscaling Napa and adding all these 5 star hotels all over...how many hotels do we need? the trolley never has any passengers on it! what makes them think it's gonna be bombarded all of a sudden? how about fixing our streets and schools and programs for our youths and residents instead of brushing them off and making napa all about tourists?? "

make napa better wrote on Sep 5, 2008 12:57 AM:

" The Trolley passes by the Marriott. It doesn't go "To" the Marriott. We watched it yesterday SPEED buy some people waiting to get on it twice cause they weren't waiting on the street.

It's a joke "

tfytmp wrote on Sep 5, 2008 6:36 AM:

" Look at the map for teh trolley! It shows the new line going over the Napa river on First and Third Streeets. I guess it takes off like a plane to go the closed bridge. "

darkstar wrote on Sep 5, 2008 10:21 AM:

" So Musikluvr, how would one find out who is on this NTCPA board? I would like to follow the money. Someone is surely getting paid off. Aren't the costs of running this "FREE" Trolley public record? What a blatent waste of our tax dollars! "

VJ07 wrote on Sep 5, 2008 10:36 AM:

" If you charge them... they won't come...

Just when I was getting used to saying, "some things in life ARE free." That was short lived. "

B-Side wrote on Sep 5, 2008 7:07 PM:

" People ride on those??? I did not know that. "

jwk wrote on Sep 6, 2008 3:16 AM:

" Tourist get Free Tokens?? Imagine that!! "

concerned citizen wrote on Sep 6, 2008 11:24 AM:

" Another sick joke perpetrated upon taxpayers. Kinda like the Swine Train. Two of a kind. "

shareathought wrote on Sep 6, 2008 11:56 AM:

" It would make more sense if the trolley or trolleys made a loop. Maybe going from the outlets, to the Marriot, cross Hi. 29 at Trower (another hotel), down Jefferson to Trancas, down Soscol and back to Old Town.

Have one run the opposite direction, down Soscol (another motel), across Imola and back up Jefferson.

Continue with rides to the outlets but stagger the trolleys so that every second ride ran an east-west loop back along Lincoln to Silverado Trail and back to old town at Third.

Run them once an hour weekdays; increase the weekend (or events), and evening trips (dinner). "

musikluvr wrote on Sep 7, 2008 4:51 PM:

" To Darkstar: They have a huge office building full of bureaucrats located at 707 Randolph. But, I gurarantee noone is home. "

slloydcanuck wrote on Sep 8, 2008 1:08 PM:

" I think that the value the trolley can offer is driving tourists when they are planning to drink. No one is using the trolley during the day because tourists all drive to Napa in the first place, so they use their cars all day long. Offering the service for free should encourage visitors to spend their money at Napa restaurants and bars as opposed to going up valley. And what's wrong with catering to the tourists??? Napa IS a tourist destination so get used to it. "

14obama wrote on Sep 15, 2008 6:52 PM:

" Hey people ! Just who do you think you are ? You are only residents here. The city with its 'out of town' city government doesn't care about you. They spent yours and my money for the overrated trolleys for the tourists to ride. Since they don't ride them. it's now up to you and I to make up for the loss ? HAHAHA I think Busenbark should put some of the money back from the deal. I think we got taken for a million each for them. Yes,$1,000,000 each ! Something's wrong "

14obama wrote on Sep 15, 2008 7:05 PM:

" If Dan Ross had his way the English language would be banned. ie: -ucks Oooh ! Such a naughty word ! Just like Hitler did. "

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