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Car dealers rolling along
A banner waves outside Jenson Motor Center on Soscol Avenue. While state numbers for auto sales have declined, Napa has seen less of an impact. Jorgen Gulliksen/Register | Buy photos
Napa County dealers hanging tough, state figures slide
Tuesday, August 26, 2008
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While California new car sales are down compared to even a sluggish 2007, Napa county dealers are holding their own.

California New Car Dealers Association statistics show that in the first two quarters of 2008 new car sales statewide slid 18 percent compared to last year. But California Department of Motor Vehicle records comparing the first seven months of 2008 and the same period in 2007 show sales are off just 3 percent in Napa County.
The DMV data shows some Napa County dealers have increased sales as much as 21 percent so far this year, while others are down as much as 40 percent.

According to the National Automobile Dealers Association, sales for new vehicles nationwide are down 10.5 percent through July 2008, compared to the first seven months of 2007.
“While the national market struggles, as a group, we’re generally pretty healthy here,” said Scott Jenson, president of Jenson Motor Center.

Jenson Motor Center and Jimmy Vasser Chevrolet-Toyota are the dealers that moved the most volume and have seen a substantial boost in sales so far this year.
Other dealers have struggled, but have seen gains in specific areas, like used vehicle sales, or with specific models that only sip, rather than guzzle,  gasoline.

All are seeing a shift in consumer preferences because of gas prices and economic worries.

“Business certainly has been challenging, as it has been for all dealers this year,” said Kevin Massie, owner of Napa Ford Lincoln Mercury, citing the down housing market and shaky consumer confidence.

Local shoppers seem to have one thing in mind when it comes to buying a new car, and it’s the number 30 — as in 30 mpg.

“Fuel economy is (on people’s) minds,” said Massie. With gas prices rising sharply earlier this summer and still hovering around $4 per gallon, Massie said owners of larger vehicles are looking to trade down to smaller, more fuel-efficient vehicles.

That, in turn, impacts sellers. “Trade-in values on SUVs have decreased, in some cases significantly,” said Massie. At the same time, trade-in values of used smaller cars have gone up.

Little car, big interest

Dealerships that have popular small cars are benefiting from the trend.

“The shift from big cars to smaller cars has definitely increased our volume,” said Napa Nissan owner Vince Compagno.

Compagno finds himself with a bit of a supply problem for the smaller Nissan sedans. “Normally I have quite a few (but) now I just have a handful of them. Those cars are really selling well right now.”

At Kastner Honda Pontiac Olds GMC, owner Bill Kastner, Sr. said he is sold out of the Honda Civic.

Nationwide, truck sales are down 19.3 percent, but locally, “People are still buying trucks,” said Jenson.

“If you have a family with three kids and they play soccer or softball, you need a bigger car,” he said, adding that many people need trucks for work.

“Two years ago a guy would buy a truck just to have it. Now that people are more sensitive about gas, they’re buying trucks for need.”

Massie said downsizing is hitting the truck market, too.

Sales of the smaller truck Ford Ranger “have been tremendous this year,” he said.

“We’re selling a lot of used trucks,” said Bob Kleis, general manager of Jimmy Vasser Chevrolet-Toyota. “People are trading in trucks to get better fuel-economy vehicles, and the people who need trucks are buying that used truck. There’s still definitely a truck and SUV market out there.”

Used car sales at Napa Ford are up 38 percent from the first seven months of 2007 compared to the same period today.

“Customers are looking for less expensive cars,” said Massie. “It’s that simple. And you can get a less expensive car buying used.”

The price of driving

The recent easing of record fuel costs might also be helping local dealers.

“Earlier this summer there was a lot of anxiety about gas prices,” said Jenson. “But now that prices are lowering, people feel like prices aren’t out of control.

“We know we’re not going back to $2 a gallon (but) consumers are more confident now.”

At the same time, some buyers have a harder time getting financing.

At Napa Ford, Massie said, “We have customers that want to get vehicles but are in the process of losing a home,” said Massie. The number of buyers in distress “is much greater than this time a year ago.”

Why would someone in financial trouble buy a car?

Even if people are moving or giving up on home ownership, he said, “They still need reliable transportation to get to work, school and church.”

“We are seeing people that have challenged credit … (or) foreclosures pending” said Kleis. “We are seeing more cars for sale in repossession wholesale auctions.

“The mess in the home industry has trickled down into the car industry,” said Compagno.

Vic Feldman, general manager of Napa Chrysler Dodge Jeep Volvo Kia, is also seeing more buyers with credit problems. “But in Napa, many of our customers have great credit.”

Twenty percent of Feldman’s buyers pay all cash, he said. “We’re in an affluent area.”

Jenson and other dealers want locals to shop local for a vehicle.

“It isn’t more expensive to buy a car in Napa,” he said. “At least start by looking locally. We are going to be competitive, price-wise.”

“We have lower overhead compared to stores on the highway,” said Feldman. “Shoppers can get a better deal in Napa. It also helps the city and county of Napa keep the sales tax in town.”

Kastner offered some perspective on the market.

“I’ve been doing this for 44 years and my family for 60 years,” he said. “I’ve been through two other oil crunches, wars, and so many things, but you get past them.”
22 comment(s)

cathyodom wrote on Aug 26, 2008 8:54 AM:

" "We are going to be competitive, price-wise.” Uh... yeah, right... I haven't found this to be true!!!! Napa dealers say they are competitive. However, many don't have full inventory online, to make it easier to price shop, and their websites are behind times. Get real guys!! "

db76 wrote on Aug 26, 2008 10:38 AM:

" I had to go all the way to the East Bay to buy my subaru because Jenson didn't have many in stock, and the ones they did have, were priced well above other dealers. I guess thats the "Napa Tax." "

musikluvr wrote on Aug 26, 2008 12:49 PM:

" You get a better deal in Solano and Lake counties because they only have 7.25% sales tax. Not only that, they discount their cars far more because costs like rent and labor are cheaper there. You can still bring you car to a Napa dealer for service - if you can stand their service. "

WHY wrote on Aug 26, 2008 1:51 PM:

" You all should stop crying. Support your local dealer. Go to those dealers outside Napa and find the car you want and have the Napa dealer trade for it and have them eat the cost. They will eat the cost for you, all you have to do is ask. You can book the cost of the car on the internet then take that price into the dealer and ask them to match it, they all buy the cars for the same price. The difference is that a larger dealer get kick backs for selling more cars and that is how they can come in lower every once in awhile. I know for a fact that if you find the car at a lower price somewhere else the local dealers will match it. If you buy local you will have a more personal relationship with the dealer on any repairs that are needed. The dealer in tim buck too doesn't care because you are not going to drive to Solano or Lake County to have it serviced. "

amazed wrote on Aug 26, 2008 2:11 PM:

" Local dealers have never given a local a break, in my experience. I'll go to where the goods are cheapest, whether it's a car or something like a TV or refrigerator. "

Sickothis wrote on Aug 26, 2008 2:12 PM:

" musikluvr what's the sales tax in Napa? "

socoolbob wrote on Aug 26, 2008 2:14 PM:

" Reminds me very much of the conversation that was common in town in the late 1980's when I was the sales manager for more than one dealership in Napa. I was able to double and triple the volume of sales of the dealerships I worked for there, but acknowledging this phenomenon, and working with customers to make sure, if they wanted, that they could purchase their next car in Napa without it costing too much.

I bet I could help them do the same thing today ô¿~ "

napan1961 wrote on Aug 26, 2008 2:49 PM:

" Typical... you probably don't even try to work with the dealers in town for a better price... just go out of town, spend your tax dollars there... and then drive your new car around Napa and complain about the potholes. Well, you just helped repair the potholes in Solano County.

Napa Sales Tax is 7.75% "

db76 wrote on Aug 26, 2008 3:15 PM:

" In Alameda county the sales tax is 8.25%, but I only paid 7.75% because you're allowed to pay sales tax from your home county. I saved about $120. "

db76 wrote on Aug 26, 2008 3:18 PM:

" Support my local dealer? I don't care about my local dealer. If they wanted my business, they should have carried a reasonable stock of vehicles instead of just making people settle for whatever they can scrounge up. I'm not paying 25k for a car I don't want. "

angrytoo wrote on Aug 26, 2008 3:38 PM:

" I bought my car here in town. Although I will now be traveling out of town for service and repairs due to the lack of customer service at my dealership. If the sales team is remotely close to the service team then I can understand why somebody would want to go out of town. I wonder if it is only isolated to my dealership. "

napan1961 wrote on Aug 26, 2008 3:59 PM:

" I bought my car at Vasser Toyota. The salesman was very nice. The service department staff are absolutely wonderful. When you call to make an appointment they give you the name of the person that will help you. They have valet parking. They shuttle you to work and back. They even wash your car when they are done with the service. Everyone is VERY friendly and helpful... and a beatiful new facility. They follow-up with a phone call and survey letter about their customer service. I would buy another car there in a heartbeat! "

psychochik wrote on Aug 26, 2008 4:14 PM:

" angrytoo, nope, its not isolated, its widespread. The dealers in town are a joke.

Say what you want WHY and napan1961, I'll continue to buy my cars out of town. I was sick of getting treated like I know jack about cars. I think I knew more about the cars I wanted to buy than the salesmen did and none of them were willing to work with me on price. Until I get some customer service in Napa I'll take my business to Fairfield where I saved about $4000 on my current vehicle and about $3k on the previous one. "

musikluvr wrote on Aug 26, 2008 4:23 PM:

" To Napan1961: There are no pot holes in Napa and there is no transportation sales tax in Solano County. They have defeated it 4 times in a row. Solano County sales tax is only 7.25% "

musikluvr wrote on Aug 26, 2008 4:25 PM:

" To db76: Actually you lost $120. If you had bought in Solano or Lake counties you would have $120 because their tax is only 7.25%. "

napan1961 wrote on Aug 26, 2008 4:51 PM:

" You pay the sales tax for the county you live in (so it doesn't matter what county you go to)... although you pay the City sales tax for the city you puchase the car in. So going to Solano County doesn't actually help you with taxes... it only hurts the Napa economy... City taxes and jobs, etc. "

steph wrote on Aug 26, 2008 5:01 PM:

" Kastner--very friendly and qualified service, and I got a deal. Had to go into the dealership informed, but I got a good deal. They matched Vacaville, who offered the best deal on line, and they were willing to trade with other dealers for the exact car I wanted. The service department is excellent, too! I supported local families with that purchase, and I feel good about it. "

db76 wrote on Aug 26, 2008 6:45 PM:

" musikluvr: nope. You pay your county of residence sales tax regardless of where you bought it. "

doscentavos wrote on Aug 26, 2008 7:13 PM:

" Wrong yet AGAIN, MLover..
we bought a vehicle on Sunday from Jenson Motors from Pete. He stated the facts-was accommodating and my teenage daughter bought her first car from him!

By the way..she bought AMERICAN! Go USA! "

crusherfan wrote on Aug 26, 2008 10:17 PM:

" Are no registration, no insurance, causes for impound ?I thought those would result in tickets. "

wowquebonita wrote on Aug 26, 2008 11:00 PM:

" Uhmm...I think I'll do my part and "help" the economy by buying a new car ;) Uhmm...what if you reside in Napa County and Solano? I would rather buy in Solano. "

kphulk6677 wrote on Aug 28, 2008 6:56 PM:

" I dont think most of you understand the concept of how vehicles are priced. I was raised in Texas where my dad was an auto sales manager for many years. The dealerships which for example are on the freeway or with big luxury showrooms are the ones whom need to make the most money because of the huge overhead. If say family owned dealership A in Napa pays 10k per month in rent and coperate owned dealership B in Fairfield pays 95k a month in rent, whom do you think needs to pressure and make more money? As far as tax goes you pay based on where you live not buy. The bottom line is these stores need to make money or at least break even. I would rather buy at the store whoms overhead is 10k per month not 95k and I also cant stand the pressure and super high turnover of employees at those mega stores, I would prefer to deal with a mom and pop store where I know the guy who sold me the car is going to be there in a couple of years if I need something. I lived in Napa now for 18 years and you guys better bet I am going to do my homework before I buy a new one, but in the end if the numbers are close you also better bet I will keep my tax dollars hear and support them. Thanks for hearing me out have a nice weekened and stay cool. "

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