NVR Logo
Butter Cream must prove it isn't noisy neighbor
City reverses stance, sides with homeowner in bakery ruckus
Thursday, September 13, 2007
Save and Share Share
The bitter dispute between Butter Cream Bakery and a neighbor made desperate by night noise is taking a new turn.

After years of siding with the bakery, the city of Napa is going to make Butter Cream Bakery prove that it isn’t violating a city noise permit.
If Butter Cream is violating the law, “we will enter into way more aggressive enforcement,” City Manager Mike Parness told the City Council Tuesday night.

If necessary, the city will go to court to make sure that the bakery follows the city’s noise limits, Parness said.
Rick Esser, who lives behind the Jefferson Street bakery, has been waging a one-man campaign for four years to get the city to crack down on Butter Cream.

Esser, a piano teacher, has repeatedly appeared before the council, saying that ventilators over donut fryers and a refrigerator compressor had made his life a “living hell.”
Unable to sleep at home, Esser has resorted to sleeping in his car, at Skyline Park and at his wife’s gymnastics studio.

Butter Cream managers have said the operation is in compliance with local noise limits.  Former Napa City Manager Pat Thompson issued Butter Cream a noise permit five years ago, finding that the bakery’s mechanical equipment did not create unreasonable noise.

In 2003, the council upheld Thompson’s decision. Several council members said they had visited Esser’s neighborhood at night and had not heard excessive noise.

Esser, who lives on Spencer Street, continued to come to council meetings once or twice a month to ask for a rehearing. The night noise from Butter Cream was ruining his life, he said.

Councilwoman Juliana Inman, elected to the council in November, reopened the case in December at her first council meeting. Staff needs to take a fresh look, said Inman, whose children were once taught piano by Esser.

Delving into the city’s files, Inman said Wednesday that she had found old acoustic reports that suggested the bakery was making too much noise at night.

Surprisingly, the “biggest culprit” weren’t the rooftop vents, which have bothered Esser the most, but a refrigerator compressor farther from his home, just a few feet from I Street, Inman said.

Butter Cream’s noise permit “lacks clarity,” Inman said. The city restricts the bakery to no more than 60 decibels at night at its property lines, but calculates noise as a 24-hour average.

The compressor on I Street is “putting out about 85 decibels at the property line,” she said.

Inman said she has made solo visits to Esser’s property several times in the middle of the night — and once at 9 p.m. with Assistant City Manager Dana Smith, Steve Jensen, the chief building official, and technicians from Bell Products, the bakery’s contractor.

Various mechanical components were turned off and on. The compressor on I Street produced by far the loudest noise, followed by an air curtain over a rear entry, Inman said.

“I think a lot of people have been very subjective in their approach to this,” Inman said. “The data is what it is.”

Parness, who became city manager in November, said he had tried “shuttle diplomacy” between Esser and Gerry Closs, the owner of Butter Cream, but had achieved nothing.

“I’d been hoping to negotiate a fix that everybody could live with at very modest cost,” Inman said. “When people take intractable positions, that’s hard to do.”

Neither Esser nor Closs could be reached Wednesday despite several calls to their homes and businesses.

In a 2005 Register article, Closs maintained that the bakery was living within its permits. Although the bakery installed new roof ventilation in 2002, the equipment was far quieter than the old motors, he said.

Closs complained that Esser, who is married to Closs’ first cousin and was his child’s piano teacher, was hearing noises that would bother no one else.

Councilman Jim Krider visited the bakery at night in 2005 armed with a decibel meter. He reported measuring 79 decibels — the equivalent of a power lawnmower — from the sidewalk next to the refrigeration condenser.

Contacted Wednesday, Krider said he supported having professionals determine if the bakery is in violation.

Mayor Jill Techel said a new City Council, a new city manager and new department heads had made new judgment about Butter Cream. That’s the benefit of taking a fresh look, she said.

Even if Butter Cream lowers its noise, Inman said Esser might not be satisfied. “I don’t know if reducing the sound to what is permitted will make much difference to his peace of mind, but it’s the right thing to do,” she said.
28 comment(s)

skippert wrote on Sep 13, 2007 6:21 AM:

" This is total crap. Butter Cream has been there forever, how long has Mr. Esser been there? Give me a break, if you don't like it why did you move near it. People have been complaining about this for years. Butter Cream is a staple in this town. The highway 29 wakes me, can someone turn that off? "

Sammy wrote on Sep 13, 2007 8:38 AM:

" Is it possible that this complaint could force Buttercream out of business ? I cannot even imagine not having Buttercream Bakery as part of our city. I honestly rarely shop there except for one special occasions but it is almost one of the only things that didn't change during the 20 years I lived away from Napa. "

harvest hawk wrote on Sep 13, 2007 8:54 AM:

" HOW CONVENIENT THAT COUNCILWOMAN JULIANA INMAN'S KIDS TOOK PIANO LESSONS. THEN THE CASE IS REOPENED.I WOULD THINK THAT CONFLICT OF INTEREST DOES APPLY HERE. "

Skip M. wrote on Sep 13, 2007 9:21 AM:

" You have to love people who move next to established concerns, then complain about the activities of that establishment. An airport is built miles from city centers and housing, only to have development fill the gap between the two elements, then residents of those developments complain about airport noise. A factory is built a reasonable distance from residential areas, only to have development encroach on that industrial area. Residence of that development complain about the industrial activities until the litigation cost force the company to close the operation. Then everyone cries about a lack of jobs. What ever happened to common sense? Butter Cream has been at the Jefferson street location since the 1950’s (when Jefferson was a two-lane street, and Napa High and Napa College shared the same compound (Napa College used to occupy the red brick buildings at the north end of that property). Reality check time! The world does not change just because one person cannot deal with life. Go get an apartment in a quieter area where you will not benefit from fresh coffee and pastries so conveniently close. "

merryjester wrote on Sep 13, 2007 10:05 AM:

" The rules of the permit are what they are - if Butter Cream is violating them, then they should be required to bring the noise under control; if Butter Cream complies and Mr. Esser still isn't happy, then it's his problem. But you can't just offer "it's been there forever" as a carte blanche excuse for violating city ordinances. "

psychochik wrote on Sep 13, 2007 11:07 AM:

" I said it before and I'll say it again. If its ruinging his life soooooo much then why doesnt he relocate ?? Anytime you live near a business you have to expect noise. I live by Burger King and hear plenty of noise every night, but I dont complain, I adjust. This guy should do the same. And if its so bad, why doesnt his wife have issues with sleep deprivation ? Ear plugs perhaps ?? Gimme a break, there are many things in life worth fighting for, this is not one of them "

JR wrote on Sep 13, 2007 11:09 AM:

" this is a total joke, Butter Cream is a Landmark in Napa, Rick Esser is just looking for someone to sue. Sleeping in his car at the park? lmao what a crybaby. If its that bad im willing to buy him a pair of ear plugs. Easy Fix "

Napkin wrote on Sep 13, 2007 12:33 PM:

" There's more to this story than simply a bad night's sleep. In a Register article in 2005, it was reported that this guy has a long history of bad blood with the bakery. He had a restraining order placed against him in the ‘90s by the previous owners who just happen to be his wife’s estranged parents. And the current owner is his wife's cousin. You do the math. I'm surprised the City is letting this guy manipulate them for so long. And why was none of this mentioned in this article? "

yamamama wrote on Sep 13, 2007 1:17 PM:

" I'm trying to remember this story as it appeared over the years in the Register. I think Buttercream renovated and installed new equipment, and it wasn't until the new equipment was installed that the problems arose. I think Esser was already a homeowner when this happened. Buttercream may be a venerated institution in Napa, but it still needs to be a good neighbor, doesn't it? This new research seems to show that it isn't. "

Bebee's Human wrote on Sep 13, 2007 1:52 PM:

" reply: Yes, yamamama, but the machines are probabley old enough by now to be noisey. It's to bad. "

Meredith wrote on Sep 13, 2007 2:10 PM:

" When I was little, my dad would take me every Saturday morning to Buttercream Bakery for breakfast. The bakery has been around since my DAD was little. It's a landmark of tradition and the old Napa style. I agree that the bakery should comply with the noise standards set by the city but leniency should be granted from neighbors as well. When noise has said to be "ruining lives" I think thats an extreme comment. I don't know if this noise issue would escalate to the closing of the bakery, but if it does, I will be very saddened and disappointed. "

Yvonne wrote on Sep 13, 2007 2:44 PM:

" I do not understand why the gentleman can't resolve the issue without litigation. If the issue is so bad for him why he doesn't use some type of ear protection/plugs and noise filtering materials on his windows. I used to live near train tracks, and the freight trains ran at night. The whole house shook, but we didn't sue the rail company, or complain to city hall, we dealt with it. If it had been so horrible we probably would have moved! So many times people in this society believe that the rest of the world should conform to them, instead of them conforming to the rest of the world. Maybe his hearing is super sensitive, but I would have thought he would have resolved the issue by now, for goodness sakes, 4 years!!! "

psychochik wrote on Sep 13, 2007 3:27 PM:

" Skip, its the same with the people that live by Laguna Seca, it used to be an air field if I recall, then they developed out there and people moved in knowing they were moving near a very popular and well used race track, did they expect it to be quiet ? I know I wouldnt !! People just want a reason to gripe anymore. "

sammy wrote on Sep 13, 2007 3:46 PM:

" Oh dear me, lol I think I'm agreeing with Skip M. I never thought I would ever do that. "

napagirl wrote on Sep 13, 2007 5:25 PM:

" I also used to live on Spencer St near Butter Cream. It was a quiet neighborhood. The majority of the night noise came from cars and sirens on Jefferson St. Now I live next to Hwy 29 and it's so much louder. But I don't expect a sound barrier to be built or the highway to be moved for me. "

Kevin wrote on Sep 13, 2007 5:57 PM:

" I have worked with people in the exact same circumstances, they can't stand the construction noise we are making in the middle of the night. I have used a db meter to prove that the equipment noise we are making is less than the nearby crickets! Facts don't matter to these types. If they can hear it, it is unacceptable... "

Skip M. wrote on Sep 13, 2007 8:05 PM:

" Hey Sammy, there is a meathod to my madness after all. (their coming to take me away...ha ha...) "

Skip M. wrote on Sep 13, 2007 8:23 PM:

" After giving this article another look, it appears that Mr. Esser and Mr. Closs (the bakery owner) have some history that goes beyond the bakery. Could it be that Mr. Esser is simply dragging city managers and the community into his personal family feud with Closs? Esser is married to Closs’s cousin. Esser once taught piano to Closs’s child. It sure looks like a personal matter to me. Time to get a grip and move on. Ya gotta love the dirty laundry. "

Matt wrote on Sep 13, 2007 11:25 PM:

" And I think Esser just rents there. Time to move on and get a life dude. "

JMB wrote on Sep 14, 2007 8:18 AM:

" I sympathize with Mr. Esser a bit, but this is over the top. I grew up in a house 2 blocks from where the train went through in my town. It even rattled the windows. It was no big deal, you were just used to it! "Oh the train just went through." After living in Napa on a busy street now, I hear traffic, sirens, and a man who has a very loud Harley at all hours of the day and night. Except when I'm asleep. I guess I can sleep through it because it's NORMAL. "

mikeb wrote on Sep 14, 2007 11:48 AM:

" One more example of the complete idiocy and lack of backbone of our local leaders. One nutcase complains enough and our City "leaders" move to take action that will harm a long standing local establishment. Sorry Buttercream, you don't sell wine and you don't attract tourists, if you did they'd divert the river for you. But since you don't it's time for you to go, regardless of the fact you are operating in complete compliance with your use permits. Techel, Inman, I'll be voting for the other candidate come next election. You will probably be happy to hear this, as we all know you'd much rather be spending you time at another march for illegal aliens anyway. "

crow wrote on Sep 14, 2007 12:10 PM:

" Some of these comments sound more like a lynching mob than intelligent thinking folks. It doesn't matter how long B.C.B. has been in business...if they CHANGED the equipment and it's above legal noise limits, it needs to be fixed. It doesn't matter what personal history Mr. Esser and Mr. Closs have...this is a measurable (decibel)problem and should be looked at in a scientific matter. As for chiding Mr. Esser about continuing his fight, what would you do? If you owned a home for a long time and something changed so drastically AND was not in compliance with City code, wouldn't you fight for your rights? Mr. Esser has produced overwhelming evidence that his complaints are justified; and has apparently done EVERYTHING possible to remedy the situation on his own. I believe we should let the democratic process begin; and stop siding with the "big guy" just cos' he's got more weight to throw around. "

Kevin wrote on Sep 14, 2007 12:26 PM:

" I hope BCB fights the idea of having to "prove" they are in compliance. That is an unconstitutional and unacceptable stance for any government agency to take. Think of all the places this could lead: the IRS making taxpayers "prove" they are not cheating? A dangerous precident all around... "

psychochik wrote on Sep 14, 2007 1:17 PM:

" Hey Crow, there are very intelligent people posting here and just because we dont side with the complaintant doesnt mean we're a lynch mod. This is more of a personal matter than anything. The sounds that come from overhead vents and refrigeration is nothing that cant be slept through, this guy just wants to complain for the sake of complaining. "

Tax Payer wrote on Sep 14, 2007 6:10 PM:

" Now that we're talking about Butter Cream, why the heck does the city let the building and sidewalk stick out into Jefferson 5 feet? What is that all about. "

hawkeye wrote on Sep 14, 2007 9:27 PM:

" Hey "Tax Payer", what does their sidewalk have to do with this story? If the sidewalk was in violation of any code, I don't think the city would have allowed it to be designed that way in the first place. Besides, last I checked, I've never crashed into it and it does not impede with the flow of traffic. Now on the topic at hand:This world is filled with people who like to complain. If the bakery really is in violation of the noise ordinance, then of course they need to comply. On the other hand, Mr. Esser's claim seems to be a little extreme. If the bakery's noise output is within limits, then we know for sure who the nut is. If it's ruined his life this number of years, why didn't he move away? Maybe he chose to stick around to use this litigation as a personal vendetta against BCB owner. I work in the hotel industry and I deal with noise complaints on a regular basis. I had a good one not long ago. These folks complained the morning they were checking out that they got no sleep the night before. They heard kids in the room above them jumping around. So when they checked out they demanded a 100% refund. They didn't bother telling us about the problem when it started and had every opportunity to do so and we would have warned the occupants of the room above them. But instead they waited until check out to tell us. There are all kinds of unreasonable people out there in this world. And by the way, those guests were not about to get their way. "

Napanee wrote on Sep 15, 2007 8:24 AM:

" The airport has changed some flight plans in the last few years. Some jets fly so low over my area I can almost see the pearly whites of the passengers. Should I go after them now? Hey the Napa High Band marches down my street also....$$$$ "

FishorCutBait wrote on Sep 19, 2007 8:46 PM:

" What? I lived on G street during High School and I never heard BCB operating. Quiet as church mice over there. All I can say is there better be a Butter Cream Bakery on Jefferson next time I visit or I'll be picketing Esser's house! He's a newbie... Wasn't there in '63 and '64. This is the kind of B.S. that moved me to Idaho... "

Comment guidelines
All comments will be screened and may take several hours to be posted.
• Keep comments clear, concise and focused on the topic in the story.
• Comments exceeding 300 words will not be posted.
• Refrain from personal attacks, degrading comments or remarks that do not add to a constructive dialogue.
• Comments implying suspects in crime-related stories are guilty before they have been proven so in a court of law will be deleted.
• Do not post e-mail addresses or links except for pages on Napavalleyregister.com or government Web sites.
• Comments will not be edited - they will be approved or declined.
• Comments may be used in the print edition of the newspaper.
• If you feel a posted comment has violated our guidelines, please contact dross@napanews.com or bkennedy@napanews.com
For further information on the comment guidelines, click here.
Search:
Advanced searchWeb Search Powered By Yahoo! Search
Copyright © 2008 Napa Valley Publishing, a member of Lee Enterprises, Inc.
Terms of Use | Privacy Policy