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Copia to lay off a third of its workers, sell land, refinance $68 million debt
Tuesday, October 17, 2006
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Faced with near-financial collapse, Copia intends to dramatically reshape itself, turning exhibit galleries into conference rooms and selling off five acres to a hotel developer.

The new Copia will be a leaner, more entrepreneurial operation, focusing more on wine, with food taking a reduced role and art shrinking drastically.
A third of Copia’s 85 employees were scheduled to get pink slips Monday as the center tries to pare operating costs by ab1out 25 percent, nearly $3 million.

Copia had put off this day of reckoning for as long as possible while it tinkered with programs, cut ticket prices and pressed major supporters for new donations, said Arthur Jacobus, Copia’s president.
“For all the wonderful things we’ve accomplished in the past year, we’ve been economically unsustainable,” Jacobus said. “There was eternal optimism that the money will be raised through philanthropy or an angel will show up.”

With the backing of his board of directors, including the Robert Mondavi family, Jacobus said Copia was now taking the steps needed to secure the institution’s future. The focus will be on fee-based wine and food education.
This refined emphasis should bring new customers and revenue to Copia, he said. Many programs popular with locals, including concerts and Friday night movies, will remain.

Copia’s centerpiece exhibit, the interactive Forks in the Road, that looks at American culture through food and drink, may be turned into conference space, Jacobus said.

The 13,000 square feet Copia devotes to art and cultural exhibits do not generate the revenues that Copia needs to survive, whereas the market for conferences can be lucrative, he said.

“We strongly believe we are not selling out,” Jacobus said. “It’s building us an audience ... it has to do with the whole gestalt of what’s going on here.”

Copia began expanding fee-based wine and food programs a year ago with great success, said Larry Tsai, Copia’s chief marketing officer. “They’re hugely successful. They’re coming for wine and food. They’re paying the bills.”

Scaling back

The Copia that opened in November 2001 as the American Center for Wine, Food and the Arts was a first-of-its-kind institution that intended to play off Napa Valley’s wine and food celebrity with exhibits, tours and classes celebrating aspects of the good life.

The expected crowds haven’t materialized. The sleek 80,000-square-foot building often looks empty.

When attendance stagnated, Copia’s leadership brainstormed on how to get tourists off Highway 29 and into downtown Napa.

Within the past two years, Copia has tried a more populist approach, with less avant-garde art and more wine and food festivals. While individual events were successful, annual revenues fell far short of covering expenses, Jacobus said.

Copia, which ran $10 million in the red last year, continually had to dip into reserves from an initial $55 million fundraising effort. This month those reserves ran out.

This left Copia in a dire financial situation. Copia had $68 million in remaining debt, but no way to make payments, Jacobus said.

Without a bold plan for financial self-sufficiency, Copia risked being shut down by its lenders, Jacobus said. That plan is now in hand, he said. Expenses are being pared drastically, while revenue-producing programs will be expanded.

In 2007, for the first time since Copia opened, operational revenues should match operational expenses, Jacobus said. Next year’s operating budget will be $10.3 million, $2.7 million less than this year.

Twenty-eight employees were scheduled to get termination notices Monday as Copia pares its staff from 85 to 57. These workers will be gone by the end of December, Jacobus said. “We hope to do it in as humane a manner as possible,” he said.

Copia’s most visible move is to sell the five acres containing gardens and a parking lot south of First Street to a developer who will propose a riverfront hotel, Jacobus said.

Negotiations are in the final stages to sell the southern acreage to a developer with a national reputation for hotels with shopping “villages,” Jacobus said.

The developer, whose name Jacobus would not reveal, would have to go through the city’s permit process to get approval for a tourist development. More parking will be required, Jacobus said.

This land sale will help pare Copia’s debt to about $50 million, while helping turn the Napa River Oxbow into a major tourist destination, he said.

Selling off nearly half of Copia’s 12-acre campus is a drastic move, but one that an institution that is land rich but cash poor needs to do, Jacobus said.

When he told a group of volunteers of this plan, the reactions were emotional, Jacobus said. “There was some bewilderment, some anger. It was really tough,” he said.

Copia intends to reconfigure the gardens north of First, relocating the wedding venue. The children’s garden also moves north.

Having put together a realistic plan for achieving financial health, Copia should be able to refinance its bond debt, Jacobus said. If Copia can get a lower interest rate and delay repayment of principal, the institution will have breathing room to operate while the Oxbow District develops into a powerful tourist attraction, Jacobus said.

With so many tourist-related projects in the works, the Oxbow District should realize its promise in three to five years, Jacobus said. “It will take what Copia has to offer and multiply it 10-fold,” he said.

Copia always intended to be part of a larger tourist draw on the river, but proposed hotels were slow to be built in the tourist slump after 9/11.

A 180-room hotel is planned on McKinstry Street. Construction has started on the Oxbow Market, a collection of restaurants, food and winetasting booths at Copia’s western border.

A stalled hotel resort east of Copia is now being revived, possibly as a Ritz-Carlton property, creating even brighter prospects for the Oxbow area, Jacobus said.

Art will still be part of Copia’s title, said Jacobus, because it isn’t going away. There will continue to be art on display in the first-floor atrium and the second-floor mezzanine, and live musical performances and movies, he said.

Copia will celebrate “art in all its manifestations,” he said. “It doesn’t have to be hanging on the walls.”

Jacobus said he is indebted to the people who gave the money and vision to make Copia possible. “It was a grand vision. It was a success in so many ways,” he said.

By cutting its admission price earlier this year from $12.50 to $5, Copia has seen attendance increase 25 percent, with revenue, paradoxically, up a similar amount, Jacobus said. People are spending more once they get inside Copia’s doors, he said.
34 comment(s)

Shawna wrote on Oct 17, 2006 6:33 AM:

" That does not surprise me. Everything is going to crap. Everything cost so much to run and everyone wants everything for a reduced price. I know how they feel. My husband and I have been running a business for th past 10 years, very sucessfully and this year has been the hardest, with rain, gas prices. I feel helpless. "

Napa wine lover wrote on Oct 17, 2006 8:03 AM:

" Sad news all the way around. "

Kathy wrote on Oct 17, 2006 8:50 AM:

" Isn't is a shame that Copia is crumbling? This travesty of ugliness and phoniness deserves no less. To take a natural, historical area and turn it into a concrete monstrosity is criminal. Phony, wanna be socialites gather at contrived false environment to be oh so chic. The building is grotesque, the theme is ridiculous and laughable, the concept is shallow and without history or historical significance. The building should be gutted and turned into a skating rink or other form of activity for Napa's young population. Get rid of the pseudo wine world facade and give something to the families of Napa! "

Roger wrote on Oct 17, 2006 9:27 AM:

" We see this time and time again in communities where the basics of tourism supply and demand are misunderstood by the visionairies and the basics of income and expense must be dealt with ( by the lenders). Conference and function space with hotel rooms is a valid business model. Esotertic nonesense is usually not (unless subsidized by public money; i.e., cultural welfare). "

Walt wrote on Oct 17, 2006 9:37 AM:

" "Copia...ran $10 million in the red last year...." "Next year’s operating budget will be $10.3 million, $2.7 million less than this year." That is a huge loss compared to the operating budget and probably won't change much next year. The lesson should be: don't take on debt that revenue can't support. "

Anon wrote on Oct 17, 2006 10:08 AM:

" One sees the same thing everywhere in Napa Valley, food and wine, wine and food, and some more wine. Why not make something different, something for children, something for people 18-35 that is actually FUN. Not everybody drinks! As a local, it's almost impossible to find something to do in Napa. I have to go to SF to do or see anything (meaning going to a rock show or concert, eating good food that doesn't empty my wallet, doing something after 7pm when the town dies, anything that doesn't fit into the rich & white model of entertainment). No wonder Copia has failed. This market is saturated with that genre of "entertainment" and we need something different. "

Good, Now Take Down The Signs wrote on Oct 17, 2006 10:15 AM:

" Now the city can finally take down the signs it put up at tax payer expense directing traffic to that hideous monstrocity built in the absolute worste part of the flood plane. But hey, at least we the tax paying pubic have the good fortune to continue paying the added $Millions it's costing to create that diversion canal around Copia, rather than cutting the river right through that location as should have been done. Those are $Millions well spent considering the building will have to be demolished in ordr to turn it into a functional facility for any other sort of use. "

Biff wrote on Oct 17, 2006 10:26 AM:

" Shame on Copia for failing to embrace and include the local community. It appears that their elitist approach has come back to bite the organization in the backside; and, perhaps rightfully so. Sadly, it's probably the rank-and-file employees who bear to pay the price for management's shortsightedness and poor decision making. It makes more sense, in my opinion, to take those who steered the organization wrongly and hold them accountable by having THEM sacrifice their jobs. "

Pay Attention Voters wrote on Oct 17, 2006 10:33 AM:

" Remember how our City leaders sold us on Copia? Sold us on how it would revitalize down town? Sold us on how Copia should be allowed to exist in flood plane where other buisinesses were being bought out, shut down, their buildings demolished to make way for the flood control project? Sold us on why it needs to be allowed to build in the worste part of the flood plane, costing us, the tax payers, additional $millions to create a diversion canal to protect it? Sold us on how we the tax payers should be happy to pay $Millions of our tax dollars to help it be built, maintained and promoted? Remember what they sold us then when you are weighing what they want to sell us in this year's election. "

Good Bye wrote on Oct 17, 2006 11:59 AM:

" I am not grieving over the possible demise of Copia. Am I the only one or are others out there who are as tired of reading about Copia every darn day in the paper? Copia this Copia that. I knew they had to be in trouble when every day there is another story in the local paper. Ads, features, all kinds of coverage for this one big plain ugly building with boring stuff going on inside. 'Give us a break. Good bye and adios and see ya later. "

Watch Out! wrote on Oct 17, 2006 12:02 PM:

" I hope the city "leaders" don't turn the area that copis is selling into more hotels. Both lots are being sold to developers of big hotels. Don't let this happen Napa. "

Reality speaking wrote on Oct 17, 2006 12:59 PM:

" Try to get a grip and understand what is happening. The City of Napa is becoming more of a tourism destination. THIS IS REALITY. THIS TREND WILL CONTINUE. If you don't like it, move on out to Sebastopol or someplace where you won't be offended. We live in a great place and other people want to come and see it and enjoy what there is to offer. THIS IS THE FUTURE. EMBRACE THE REALITY. "

New City Hall? wrote on Oct 17, 2006 1:41 PM:

" The Copia building would make a nice City Hall. "

Jon wrote on Oct 17, 2006 1:55 PM:

" Is it me or does that museum seem a bit overpriced for what it offers? A museum with little works of art. The restaraunt there is a bit overpriced for the style, and there are more shops in the museum than there are exhibits. Am I one of the only citizens who feel this way? Mondavi should have done this at his winery. "

George wrote on Oct 17, 2006 2:21 PM:

" Personally I recieved a complimentry membership for one year. And although they have some nice exhibits, I too felt that this food "museum", "center" or whatever you want to call it was distained to fail. Don't get me wrong here. The staff were very friendly. However as many poster had commented, it looked very holtie toltie. Young children could not identify with alot of the exhibits. And for a museum there is very little of local histrocial signifiance, and more trivia. Alot of wasted space, and a ticket price was too costly for the average person to just come in and check it out. Honestly had I not the complimentry membership, I don't know if I would had been a member. To have a museum of any sort, it should strive to have something alittle for everyone. As one noted, alot of Copia's exhibits didn't look any different from the Napa Valley Museum in Yountville. Sadly I too have a complimentry membership for this venue however haven't even had a chance to visit it yet! Maybe it's because they focus too much on something that not everyone can identify with. I am a big fan of history and trivia. And it would be funny for me to make comments like this. However it is funny had I forecasted of this museum's failures way before it even opened, how come the originators behind it could not forecast it either! Napa needs another tourist attraction. However we have enough wineries and have you for those who want to experience that. Let's think out of the box to identify other areas of interest that may generate more to the masses. It is sad to see Copia go. However in the long run, if the folks behind it could come up with something that lures people locally and out of the area downtown instead of this one dimensional theme, we can make lemonade out of lemon! Excuse the food pun! "

good idea, sans location wrote on Oct 17, 2006 3:18 PM:

" I liked the concept, but after reading your story about the mounting loses, I am not shocked. Copia has been managed like a major corporation, when it should have been entreprenaural. As a wine industry publisher, I found it disapointing that their Marketing Director felt he was too important to return phone calls or answer emails. I hope that he is one of the first to go...he was obviously a waste of money and non-performing. Finally, I think this place should be located in the heart of winecountry, not away from it. Waiting for a bad location to someday become a good location is illogical. This whole concept, was a great idea/dream of Robert Mondavi's...But, he was obviously the victim of bad advice. "

Peter wrote on Oct 17, 2006 3:30 PM:

" When Copia was first conceived as the brianchild of Robert Mondavi and with his financial backing, it was a wonderful idea. However, the basic business model was not sound. Similar models in Europe had failed. Also, the recruitment of the first Executive Director and the vision that she tried to carry out was simply too elitist and slightly offensive to the families of Napa. When I lived there, $12.50 admission and invites to dinners worth hundreds a plate were simply not in my budget. Personally, I love wine, food and art but I really don't need a museum nor so called "experts" to show me what I don't know or should like. Its exactly how wine should be sold. Forget about malolactic fermentation, types of barrels, yeast strains and degree brix. A bit too much for the average person. Personal taste and preference is the ultimate factor in any case and everyone's palette is different. I don't need someone to tell me why I should prefer a Matisse over a Picasso. You either like one, both or none. I think a better idea is to have a variety of restaurants that feature different cuisines from around the world paired with Napa Valley or California wine. Different chefs from the Culinary Institute, around the country and the world can work in the facility for 3-6 month stints to offer their special dishes. The building can also showcase a variety of art and sell it. No admission fees. Then people can attend Copia to try what this region does best: great wine and food, served in a dynamic enviroment by friendly people. Hopefully, visitors and their families(both locals and out of town visitors) can then come to their own conclusion about its value. "

So long wrote on Oct 17, 2006 3:44 PM:

" Good bye, you won't be missed. "

Reality speaking wrote on Oct 17, 2006 4:54 PM:

" For those who don't know the history, there were at least two motivators to Copia being located where it is. (1) There was already enough traffic in the "heart of the wine country" and it didn't make sense to add another attraction, and (2)people in the City of Napa wanted it, both the public and private sectors, as a attraction that would generate tax revenues and spin off benefits for other businesses. It's correct that the initial approach over shot the market - too highbrow. The changes they are proposing now are an improvement. "

new name wrote on Oct 17, 2006 5:59 PM:

" What happened to the Mondavi hwy? Maybe we should rename it the Copia way.Quit pinning Napas economic hopes on tourism. Make It a convention center? Think out side the tourist box. "

Aussie Visitor wrote on Oct 17, 2006 8:18 PM:

" Personally I liked Copia when I visitied, but alas it looks like these sort of ventures are destined to be a commercial loss. Look what happened to The Australian Wine Centre in Adelaide, it kept haemorrhaging money through mismanagement while the Fedreal Government kept paying the losses. Now it has been leased to the local university for $1 a year! AND it is running very profitably. Come on Napans, don't be so hard on your local acheivements. The vision was good, the building was 'interesting', but the management obviously sucked - 80 employees, what are they thinking? Why not turn it into a Church? This way it won't have to pay taxes. "

Lanny wrote on Oct 17, 2006 9:17 PM:

" My three year old ABSOLUTELY adored the exhibit on salad dressings some time ago. I personally think they just need more intelligent shows like that if they want to pay off their millions. "

Napa Native wrote on Oct 17, 2006 9:25 PM:

" All this talk about what Copia has and hasn’t been a surprise. I have attended some events at Copia and found, over all, it wasn’t something I could participate in regularly because of the cost. But even so, we can all choose to be part of the problem or part of the solution. As locals, we need to support our local businesses, voice our opinions AND provide solutions instead of just complain. I’ve read all the commentaries and find that we are ready to condemn but are we ready to get involved? I say there’s too little involvement from most of us and too much from others. Step up to the plate Napa. One day a month, give back to your community. Come up with solutions and ideas that you would be interested in. Carry that thought all the way through and present it. If you as a local like it, maybe others would too. But have a complete plan. And it’s not just Copia. As one merchant stated “…this year has been the hardest…” for many businesses. It’s been the situation for much of downtown businesses for decades. Now that the downtown merchants have begun to listen to others, give to the community without first asking “what’s in it for me” and see the bigger picture along with new successful businesses coming in to downtown, we need to support them. When a business is failing that you really enjoy is it because YOU didn’t support it and thought everyone else would? Now that’s food for thought. "

good on ya wrote on Oct 17, 2006 10:01 PM:

" But how about a buddist convent? "

Good News wrote on Oct 18, 2006 1:04 AM:

" For the record, I don't know anyone who was pleased to see it built, and we're all very happy to see it go under. So long - don't let the door hit ya on the way out. "

Rob C wrote on Oct 18, 2006 10:53 AM:

" Never mind the postmortem, the go-forward logic of selling half the land to development to reduce debt a mere $18mm is flawed. This should be carefully reviewed as it seems - given management’s track record - overly optimistic and perhaps not in the community’s best long-term interest. Many tax dollars were spent to accommodate this poor execution of a flawed vision and frankly management should not be allowed final say in the exit plan. If the Sierra Clubbers, Get-a-Grips, and other assorted eco-fundamentalists of the valley ever had a fight to pick, this should be it. "

John wrote on Oct 18, 2006 12:39 PM:

" I'm amazed by the strong feelings evident in earlier comments (and particularly surprised by the bitterness in some of them). Some thoughts: First, Copia's biggest problem out the gate was its weak business plan and the vagueness of what it thought of as its purpose. They were weak in developing programs and attractions that would motivate visitors (especially the locals) to retrun again and again (and make visits as frequent as, say, going to the movies). Their overhead has just been too high to survive without that predictable customer base. Second, while I'm uncertain its layout can be easily converted to house conference activities, if successful it could provide ongoing revenues, particularly if the planned hotel facilities are completed, the Oxbow development works, and what is built on the old Century Theatres site helps make the area a magnet for conferences. Third, it's obvious it took Copia management way too long to realize its plight, and I hope the changes it has been forced to make are not too little, too late to save the reformed institution and what it could do for the Napa community. "

Amanda wrote on Oct 18, 2006 1:08 PM:

" It dosn't surprise me that Napa would go to such great lengths to spend millions of dollars on something that would just prove to be usless. Instead of focusing on homless shelters or funding for better schooling, Napa tends to focus on the imfamous "wine" and spend (for example) millions of dollars on a building and various acres that truthfully when it comes down to it, ya it was a good idea at first but an idea is what it should of been left as. Napa should organize it's priorities.....because not only do they weeken the town by doing carless things like building Copia, they weeken the people tryin to survive and live in the town. Napa should start to care more about its residents than it does about it's "Tourists" ........... "

employed wrote on Oct 18, 2006 4:37 PM:

" It is hard to read how scathing people can be. Copia may not be what some locals want but some people complain about anything new. The fact still remains that Copia is employing people that live in Napa and reveling in their troubles is low. Maybe constructive criticism would be a better approach. It is nice to have a job in the town you live in and we can't all work at a hotel or winery. "

Sally wrote on Oct 19, 2006 1:33 PM:

" As someone who is a "victim" of the layoffs at Copia I have to agree with the person who said it was difficult to read such scathing comments from so many people who have written to express their views. Some points have been very well made (and are right on the money, no pun intended) but I hope everyone remembers that 30 people have lost their jobs. These people may or may not live locally, may or may not have families to support, may or may not be able to get new jobs quickly, may or may not become part of the local welfare state. These 30 people are not the people who designed the business plan, spent the $55 million reserve, or who were being paid the big bucks there. These 30 people are your friends and neighbors, and I'd like to see some evidence of compassion for them and their current situation. Remember that if Copia closes its doors there will be another 60 people without jobs and many of them, too, will be your friends and neighbors - as well as being employees who had no say in the things that led to either the lay-offs now or possibly a closure later. It will be a far more postivie thing if Copia is able to turn itself around, become financially stable and a vital part of the Napa economy, and eventually be able to increase staff again. "

Peace wrote on Oct 19, 2006 10:10 PM:

" Cradled between the Vaca Mountains and the Mayacamas Mountains it is easy to forget that there is a wide world beyond us. We can get used to being cradeled and protected from anything unfamiliar. When we see something we don't immediately recognize, it registers as a threat. If you don't know where something can take you, you might be reluctant to ride along. Afterall, ignorance is bliss. But what is wrong with allowing the possibility that there is more to know? Most parents want their children to do better, have more, than they had. Some parents though, are threatened by the reality that their children may grow beyond them. Some people in Napa seem to be threatened by the idea that there are people who enjoy visting a place that embraces the ideas of Rudolph Steiner, Robert Mondavi, Julia Child. Biodynamic gardening. Wine, food and art as a way to live a gracious life. I am grateful for this building that houses talented people who have so much to teach. Come if you want to learn. Or don't if your heart and mind won't allow you. For the record: Copia does make donations to the food bank. Copia does host fundraisers. Copia does have children's programs. Copia does employ men and women who live in Napa. Copia is part of your community. Copia does welcome you! "

Hey, let's think again. wrote on Oct 21, 2006 9:06 AM:

" In response to the many emails written regarding Copia. I read, 'useless', 'ugliness and phoniness', 'esoteric uselessness', 'ugly building', 'boring stuff', 'shame'. I, too, come from a small town and understand the frustration surrounding it's inevitable changes. I moved to Napa around the same time that the second Target and Wallmart were being built, thinking, 'why are people not protesting this?' However, I was also enchanted by Napa's beauty; the landscape, the hills, the warmth, and the small town feel. Regarding Copia, It's important to remember that Copia's gardens, for example, have been a FREE forum for classrooms to bring their young children to learn how our food is grown, witness chickens producing eggs, interact in harvest and planting. How about the fact that Copia is a forum to support local artists; muscisians, sculpters, independant film makers? Isn't it a great thing that Julia's Kitchen is out in the gardens, harvesting food, bringing it straight to the kitchen and then to your table? Doesn't this all encompass a positive message? I certianly didn't hear any of your angry/scathing commentary when Walmart and Target, who are truely running our city, expanded their corporate wings, occupying more of Napa's land. This is the true tragedy. "

Carol wrote on Oct 24, 2006 6:34 PM:

" I visited COPIA several times as a tourist and found it a beautiful, refreshing place. I remember a wonderful exhibit of Majolica pottery, another of Navajo spoons. These exhibits were well-designed and were as good as shows in major museums in big cities. Everyone complains that museums and culture are only supported in major cities. Here was a wonderful program in a beautiful setting. Well, now you can jam Napa full of fast food joints and chain stores. Maybe you can convince MacDonalds to put in a wine bar to make up for the loss or Walmart can have paint by number shows. "

Cali wrote on Dec 24, 2006 3:45 AM:

" I have been living in Napa for over 20 years. When Copia was built I was very excited about the art aspect and art classes available, but then I found out that only high school students were accepted as students and not older adults, I was very disappointed and so were several local artists in Napa. In addition, the cost of $12.50 to enter Copia was quite high for a starving artist so we never entered the building. We found it interesting that Copia was all about the arts but kept the local poor artists out due to high prices. Copia was not people friendly they catered to the elite. Didn’t they realize if they opened their doors for free, 95% of the Napa Valley would come in through those doors! "

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