Heroes of Hagen Road

Dear editor,

After the recent flood, I was in desperate need of debris removal from my property which borders Sarco Creek on Hagen Road in Napa. The response I received from all the folks at Napa Recycling and Waste Services was overwhelmingly supportive. There are so many people to thank, but I specifically want to mention several whom I met or spoke with personally on the phone.

Two of the employees in particular arranged for me to have a donated flood box (Dumpster) brought to my property -- not once, but three times. I am so grateful to Greg Kelley, general manager, and to Steve Masey, supervisor, for facilitating the delivery of these Dumpsters. This allowed me to get rid of the massive amounts of debris -- a monumental task indeed! I want to thank the drivers who carefully and expertly brought the Dumpsters onto the property -- Omar and Felipe. They were not only careful with their given jobs, but also friendly and professional in their manner of delivery. Thanks also to the scout, Mark, who checked to see where the Dumpster should be placed. Finally, sincere appreciation goes out to Dawn, who answers the phone and who notified the proper individuals to get the job done. Her sweet and charming attitude over the phone gave me hope during a challenging time.

I'm sure they have helped many others in Napa since the flood, and I can only speak for myself, but I think Napa Recycling and Waste Services will long be remembered as some of the heroes of the massive clean-up efforts. I thank them all from the bottom of my heart.

Lorna Borge

Napa

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